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  • The Contact Centre Network – Behavioural Science in Contact Centres
    August 26, 2021
    1:00 pm - 2:00 pm

Join us for Augusts events where we will be taking a deeper look into the role Behavioural science plays into the contact centre, how it impacts both the Customer Journey and your agents engagement and productivity, we’ll share some top tips and best practice to master your customer and employee experience.