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The Contact Centre Network – Is the Contact Centre industry in crisis?show details + £0.00 (GBP)  

  • The Contact Centre Network – Is the Contact Centre industry in crisis?
    September 22, 2022
    1:00 pm - 2:00 pm

This month we invite our Guests to debate whether our Industry is actually in crisis? Base don some recent findings from Hammer with a every headline grabbing statement of “The contact centre industry is close to collapse” We ask is this actually the case and we’ll be looking at some of the Contact centre networks own research and having a fuelled hour of question and debate, so don’t miss what is guaranteed to be a lively discussion!

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