by Garry Gormley | Nov 10, 2020 | Uncategorized
The Contact centre in it’s truest form has been around since the early 50’s and mid 60’s with the introduction of Automatic Call Distributors (ACD) it enabled what we now know as our more “traditional” call and contact centre environments, the ability to direct large...These cookies are necessary to enable the basic features of this site to function. The cookies do not collect or store any personal data.
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