![Dissecting Behaviours of Top Sales Agents](https://www.fabsolutions.co.uk/wp-content/uploads/2019/02/dissecting-behaviours-of-top-sales-agents-1080x675.jpg)
![Dissecting Behaviours of Top Sales Agents](https://www.fabsolutions.co.uk/wp-content/uploads/2019/02/dissecting-behaviours-of-top-sales-agents-1080x675.jpg)
Recent Posts
- Why AHT (Average Handling Time) is Not an Appropriate Metric for Contact Centre Agents
- Balancing the Human Touch and the Digital Reach: Contact Centres, AI and Emotional Intelligence.
- Employee Engagement Strategies that work! Key Insights from Contact Centre Network Panel Experts
- The Future of Agent Assist in Contact Centres – Reducing Cognitive Overload and Enhancing Efficiency
- Navigating Emotional Intelligence and Trust in Leadership